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Primeval Labs Reviews
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Feb 11, 2023
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Primeval Labs Customer’s Q&A
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Primeval Labs FAQs
What is the processing time for Primeval Labs orders?
The processing time for Primeval Labs orders is 1-3 business days, depending on the order volume. Primeval Labs aims to ship orders within 24 hours. Holidays are not considered as a business day. After placing an order, you will receive an email with an order ID number.
What is Primeval Labs' return policy?
Primeval Labs will pay the return shipping cost if the return is a result of an error on their end (you received an incorrect or defective item, etc.). Returns may be subject to up to a 25% restocking fee. Contact the store with your order number and details about the product you wish to return for instructions on how to return items from your order.
How does Primeval Labs' shipping policy work?
- Free shipping on orders over $99 within the USA.
- $5.99 flat rate shipping on orders under $75 in the USA.
- Shipping options and methods available through major carriers (FedEx, UPS, and USPS) at checkout.
- You will receive a tracking number via email.
- Primeval Labs not responsible for stolen packages.
Does Primeval Labs offer international shipping?
Yes, Primeval Labs offers international shipping. All international orders are subject to additional charges for customs sales tax and cannot be declared as a gift or with a lower value.